Sales & support
Qualify inbound before it becomes a ticket.
Public hello@ and support@ addresses attract bots and tire-kickers. A cover thins the firehose without hiding from real accounts.
Put sift.mx in front of a shared destination inbox. Reduce low-intent volume. Keep customers and pipeline domains on a whitelist.
The sift
Three outcomes. One handle.
Share one public identity. Decide who passes free, who pays, and who never arrives.
Trusted
Passes freePeople and domains you whitelist reach you with zero friction.
Unknown
Pays your coverStrangers prove intent. Settled covers go to you—not the platform.
Noise
Gets sifted outBlocked senders and unpaid challenges never touch your real inbox.
Why it fits
An outer gate for the inbox you already staff.
You are not replacing your helpdesk. You are deciding who earns a slot in it.
Shared inbox, public gate
Publish a sift handle; forward approved mail into the mailbox your team already works from.
Known accounts free
Whitelist customer and partner domains so revenue and retention traffic never pays a cover.
Low-intent pays or drops
Anonymous long-tail pitches either fund the interruption or expire in quarantine.
Team reality
Fewer fake tickets. Same tools.
SEO pitches, fake partnership emails, and repeat tire-kickers burn agent hours. Authenticated covers change the economics before a ticket is born.
FAQ
Quick answers
Does this replace our helpdesk?
No. sift.mx is an outer attention gate. Approved mail still forwards into the shared inbox or helpdesk address you already run.
Can customers stay free?
Yes. Whitelist customer domains, VIP contacts, and partners so they never see a cover challenge.
Staff the work. Gate the noise.
Free to create. Trusted contacts stay free. Unknowns pay for your attention.